Voice Services

Hosted IP PBX

Hosted Sync Premium is SyncGlobal Telecom’s hosted IP PBX service –- a fully-managed, end-to-end telephony solution providing local and long distance voice, plus an enterprise-quality IP phone system in a hosted environment.

Our hosted voice service is designed for business-class end users that want all the features and functionality of a full-scale IP PBX without the enormous entry and maintenance costs that come with owning an IP phone system and without the complexity of dealing with multiple vendors.

Hosted Sync Premium customers have no phone hardware to purchase, maintain, or support. We provide the desktop IP handsets. We provide the customer premise routing equipment. We provide the core network components. We provide it all, and we manage it all. From your desktop phone to our core equipment, SyncGlobal manages quality of service (QoS) across the network to ensure voice quality and service reliability.

Hosted Sync Premium is an excellent choice for:

  • Small to mid-sized businesses that will benefit from the functionality and features of an IP PBX, but have too few users to justify the upfront and ongoing costs that come with owning a full-featured IP phone system
  • Traditional PBX owners looking for an alternative to replacing failed components and end-of-lifecycle equipment
  • Multi-site end users wanting to cap their PBX investment but still need new locations to be included in their voice network for station-to-station dialing and integrated call management
  • Any commercial enterprise that wants all the features and functionality of a full-scale IP PBX without the enormous entry costs, maintenance costs, and headaches that come with owning or expanding a premise phone system
  • Incoming Call Manager -- Advanced call management feature seat
  • Find Me, Follow Me -- Standard call management feature seat
  • Dedicated fax-to-email number
  • Fax from your PC
  • Toll Free numbers
  • SyncGlobal Conference –- Conference service that can accommodate up to 500 participants and includes Web portal for advanced conference administration
  • Call recording -- Available for individual lines, departments or the entire business group
  • Sim-Rings, Hunt Groups and Multiple Appearance Directory Numbers - Designed specifically for your advanced call flow requirements
  • Nomadic User -- Work remotely and make any phone your office phone
  • Accessories and upgrades -- Expansion modules, headsets, conference phones, and carry-around phones are available